Substitution/Return Policy

Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

Fresh Flowers

Local Florist, Flower shop We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Non-Perishable Gift Items

If you are not satisfied with a non-perishable gift item for any reason, you may return it to our shop for an exchange of equal value or a refund within 30 days of the purchase date on your receipt. 

Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided we will substitute to the closest flowers/color that are available.

A Trusted Jacksonville Florist – Kuhn Flowers

For the perfect flower arrangements, look no further than Kuhn Flowers in Jacksonville, FL. Our expert florists beautifully arrange flowers and gift baskets and provide outstanding customer service. At Kuhn Flowers, we offer flower delivery to Jacksonville and surrounding areas. We can also provide nationwide delivery through our network of trusted florists. Don’t worry about last minute gifts – Kuhn Flowers is pleased to offer same-day floral delivery for no additional cost.

You want to give a memorable gift for an upcoming special occasion. Why not give a beautiful floral bouquet from Kuhn Flowers? We have the perfect Valentine’s Day flowers, Mother’s Day flowers, birthday flowers and more to fit your style and budget. Say “I love you” with stunning anniversary flowers or show your sentiments in a truly special way with get well flowers and sympathy funeral flowers. You can trust Kuhn Flowers for bright, fresh flowers in the Jacksonville FL area. Brighten a day today with the perfect floral arrangements and gifts for the ones you care about.

You never have to worry when ordering fresh flowers from Kuhn Flowers in Jacksonville. Our expert florists can deliver the perfect floral gift for any occasion. Browse our website to find the right flowers for your special someone and order online or over the phone – it couldn’t be easier! Kuhn Flowers will reliably deliver your arrangements to recipients in Jacksonville or any other city that you choose.

Stunning Flowers for Loved Ones in Jacksonville from Kuhn Flowers

As a top flower shop in Jacksonville, Kuhn Flowers has an assortment of lovely plants and dazzling gift baskets for any occasion. Our expert florists can create the perfect bouquet to meet your needs and will hand-deliver each gift right to your recipient’s front door. If you’re looking to impress with fresh flowers in Jacksonville FL, Kuhn Flowers is the right florist for you.

Other floral sites ship your bouquet in a box and leave it for your recipient to trim and arrange. If you want fresh, hand-delivered flowers in Jacksonville, count on the trusted florists at Kuhn Flowers! Our beautifully arranged bouquets will not disappoint and you can trust that your flowers will be delivered fresh and undamaged. For flower delivery in Jacksonville, don’t take a chance on those other sites – order your gift from Kuhn Flowers and expect the best.

Kuhn Flowers in Jacksonville, FL provides flower delivery service to the following zip codes in Florida: 30511, 32043, 32046, 32063, 32080, 32084, 32085, 32092, 32095, 32099, 32201, 32202, 32203, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32212, 32214, 32215, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32228, 32229, 32230, 32231, 32232, 32233, 32234, 32235, 32236, 32237, 32238, 32239, 32240, 32241, 32244, 32245, 32246, 32247, 32250, 32254, 32255, 32256, 32257, 32258, 32259, 32260, 32266, 32267, 32276, 32277, 32290.

Our shop serves Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach, Ponte Vedra Beach, Nocatee, Mandarin, Callahan, Yulee, Orange Park, St. Augustine, Green Cove Springs, Macclenny, Baldwin, Fernandina Beach and Hilliard..

Please choose from below to see our available arrangements